Support Centre

We're Here to Help

Whether you have questions about RetroAI, need help understanding your sustainability report, or would like to report an issue, we're here to support you.

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Email Us

Reach out to our support team for general enquiries, technical assistance, or account questions.

ceo@tathyanalytica.com

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Support Hours

Monday - Friday

9:30 AM - 6:30 PM (IST)

We aim to respond within 1 to 2 business days.

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Product Feedback

Have an idea or feature suggestion? We'd love to hear how we can improve your RetroAI experience.

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Complete the form below and our engineering team will get back to you.

Frequently Asked Questions

How accurate are RetroAI's recommendations?

Our recommendations combine your building assessment inputs with validated Indian building codes (ECBC 2017, NBC 2016, IGBC, GRIHA) and neural simulation models to deliver highly practical retrofitting roadmaps.

Can I generate updated reports for my property?

Yes! You can run new assessments whenever you modify your building materials, utility consumption, or structural layout.

How do I ask the AI to refine my recommendations?

You need to upload the images and click "Start assessment" button to generate new report.

Need More Information?

Learn more about how RetroAI works and how we use AI to generate personalized sustainability recommendations.